Privacy Policy

1. Information We Collect

When you use Vertex HOA, we collect information you provide directly to us, including:

• Account information (name, email address, password)
• Organization details (HOA name, address)
• Contract documents you upload (PDFs, images)
• Vendor and contract data you enter

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and extract data from uploaded documents
• Send you renewal and expiration alerts
• Respond to your requests and support inquiries

3. Document Processing

When you upload contract documents, we use AI services (Anthropic Claude) to extract relevant information such as dates, amounts, and terms. Uploaded documents are stored securely and are only accessible to members of your organization.

4. Data Storage and Security

Your data is stored using Supabase, which provides enterprise-grade security including encryption at rest and in transit. We implement row-level security policies to ensure your data is only accessible to authorized members of your organization.

5. Data Sharing

We do not sell your personal information. We only share your information with third-party service providers that help us operate our service (e.g., hosting, AI processing), and only to the extent necessary to provide our services.

6. Your Rights

You have the right to:

• Access and export your data
• Request deletion of your account and associated data
• Update or correct your information

7. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@vertexhoa.com.